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Welcome Home


Welcome Home is a volunteer-based program that provides companionship to individuals and families who have been housed by contracted Housing First agencies as part of Edmonton’s 10 Year Plan to End Homelessness. Volunteers engage in meaningful activities with program participants (e.g. going for coffee, attending a sporting event), providing companionship to reduce the loneliness and social isolation faced by many newly housed individuals.

Am I eligible?
Experience working with homeless or newly housed individuals is not required, though volunteers must be mature, non-judgmental, and open to new experiences. It is also important to be fluent in English and have lived in Edmonton and area for a minimum of one year. Those who are interested may sign up as individuals or in pairs, as each match includes two volunteers.

Where is this service provided?
Welcome Home is offered in the City of Edmonton Capital Region. Where possible, volunteers may be matched with participants in the geographical region of the city in which they reside.
How much will it cost me?
There is no fee to sign up for Welcome Home. A small monthly activity fund is made available by the program to subsidize costs incurred through match activities.

Offered by Catholic Social Services, Welcome Home is funded by Enbridge Pipelines Inc. in partnership with United Way of the Alberta Capital Region, the Edmonton Homeless Commission, and Catholic Social Services' Sign of Hope campaign.

Who do I contact for more information?
For more information about Welcome Home, please contact our Program Coordinator at (780) 378-2544.

Program Outcomes
By participating in Welcome Home, you will help a newly housed individual
  • Reduce feelings of isolation and loneliness by learning to develop stable, trusting, and honest relationships
  • Increase community/social involvement through positive interaction
  • Build their self-confidence by developing positive life skills
Other Information
On average, Welcome Home volunteers commit to spending 1-2 hours a week with their participant over the course of six months, with an opportunity to continue for the balance of the year. Program staff provide volunteers with orientation, training, and on-going support. Annual program events offer an opportunity for you to network with other volunteers and program participants.

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