Who does Catholic Social Services help?People in need, regardless of religion, race, gender, ethnic origin, colour or creed, can receive help from Catholic Social Services. (More than two thirds of the people served by the Agency are not of the Catholic faith.)
It is estimated that more than 60,000 children, women, and men received help from Catholic Social Services in 2007.
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How do you respond to the unique cultural and faith backgrounds of your clients?Clients, staff, and volunteers of Catholic Social Services represent diverse cultural and religious backgrounds. While services are offered within a Christian context, staff and volunteers acknowledge and respect the cultural and religious heritage of the client when developing and delivering service. In addition, through the Agency’s Spiritual Life and Resources Coordinator, clients are supported to explore the faith of their choice.
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Where do you provide service? Providing its professional services in towns and cities throughout northeast and central Alberta, Catholic Social Services has four office buildings in Edmonton and offices in Bonnyville, Cold Lake, Lloydminster, Red Deer, Wainwright, and Wetaskiwin. Click
here for a list of office locations with contact information.
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How do you ensure the quality of your services?
With the commitment to provide services of the highest quality, Catholic Social Services has attained accreditation by the Council on Accreditation, New York, N.Y.
Catholic Social Services is also an accredited member of the Alberta Association of Services for Children and Families, the Alberta Council of Disability Services, Child Welfare League of Canada, Family Service Canada, Catholic Charities USA.
With the Agency’s accreditation and membership in standard setting bodies, the people served and the community are assured that quality social services are offered under sound professional management.
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What is the relationship between Catholic Social Services and the regional authorities/boards?
Child and Family Service Authorities (CFSA)
On April 1, 2003, responsibility for the delivery of services to children and families in Alberta changed from 18 Regional Child and Family Service Authorities (CFSA) to 10 CFSAs throughout Alberta. These Authorities contract the delivery of services for children and families to community-based service providers such as Catholic Social Services.
Catholic Social Services provides a variety of programs to children and families in the following Regions.
CFSA Region 4 - Central Alberta
CFSA Region 5 - East Central Alberta
CFSA Region 6 - Edmonton and area
CFSA Region 7 - North Central Alberta
Persons With Developmental Disabilities Boards (PDD Boards)
In 1998, the provincial government established six Regional Persons with Developmental Disabilities (PDD) Boards to oversee the delivery of services to persons with developmental and physical disabilities.
Catholic Social Services provides service to persons with physical and developmental disabilities in the following PDD Regions.
PDD, Edmonton Community Board
PDD, Central Alberta Community Board
PDD, Northeast Alberta Community Board
Other Authorities
Catholic Social Services also has contractual agreements with:
• the Health Authorities of the Capital Region, Red Deer, and Lloydminster
• the Mental Health Advisory Committees in Red Deer and Wainwright
• the Aboriginal First Nations.
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How many employees and volunteers work for Catholic Social Services?
Catholic Social Services employs more than 1,200 staff members and has more than 1,850 active volunteers.
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What is the operating budget of Catholic Social Services?
The Agency’s total operating budget is more than $48 million, 87% of which comes from provincial, federal, and municipal government funding sources. This funding is enhanced by support received through the Sign of Hope campaign.
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